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How Klaviyo Can Help You Grow Your E-commerce Business

Take your online business to new heights with Klaviyo. Maximize growth, increase revenue, and create personalized customer experiences.
Khushal Sharma

Staff Writer

Published Date

Table of Contents

Enhance Your E-commerce with Email Marketing

Running an online e-commerce business can be a lucrative source of income. However, building a strong online brand is challenging without the right tools. In today’s digital world, where average attention spans have dropped from 12 to 8 seconds (Microsoft Corp), making a strong digital presence and turning leads into customers is tougher than ever.

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A solid email marketing strategy is crucial for e-commerce success. Despite the rise of various communication channels, email remains a powerful tool. According to Salesforce, over 94% of consumers use email, and every dollar spent on email marketing can bring in about $44.

Email marketing not only helps you attract new customers but also strengthens your relationships with existing ones. By sending targeted and relevant content, you can engage your audience and build lasting loyalty.

Now, let’s take a closer look at a tool that can help you accomplish this – Klaviyo.

What Is Klaviyo?

Klaviyo is an advanced marketing automation platform that excels in both email and SMS marketing. It integrates smoothly with major e-commerce platforms like Shopify, Wix, Magento, and BigCommerce.

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With this seamless integration, Klaviyo allows you to bring together data from various sources into one unified view. Having all your customer data in one place is a game-changer for creating personalized, targeted marketing campaigns that truly resonate with your audience.

Let’s dive deeper into some of Klaviyo’s key features and how they can transform your e-commerce business.

Key Features Overview

Klaviyo email marketing tools are best for your eCommerce email as they provide a wide range of customization and automation. Some of them are as follows:

Automated Email Flows

Email flows in Klaviyo are automated sequences triggered by specific actions that your customers take, such as signing up or making a purchase.

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These flows help you engage with customers in a timely, relevant manner. Klaviyo’s flow builder allows you to design these automated email journeys easily and effectively.

Getting started is straightforward. You can add contacts to your list through different methods: customers can sign up using forms on your website, subscribe through a dedicated page, or you can add contacts manually from other sources. It’s essential that all sign-up forms are connected to the same list to ensure every new subscriber receives a consistent welcome email series. This not only helps to keep things organized but also ensures no potential lead is left out of your engagement efforts.

Klaviyo’s personalization feature allows you to tailor emails to match your branding and even ask your recipients about their preferences. This helps you send the right messages at the right time. For example, you can give your audience options to choose how frequently they want to receive emails or what type of content interests them most, whether product updates or exclusive offers.

Once you’ve set up the email content and templates, Klaviyo automates the entire process. After a new contact is added, the platform takes care of scheduling and delivering the emails. This means you don’t have to worry about sending emails manually, giving you more time to focus on other aspects of your business.

Don’t forget to include an enticing incentive in the welcome series if your sign-up form offers one, as it increases the chances of conversion.

Effective Email Campaigns

Klaviyo’s email campaign feature allows you to reach your audience with targeted and well-timed messages.

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By harnessing the power of email marketing, you can ensure your campaigns are effective and resonate with your audience. It’s a great tool to engage with multiple recipients simultaneously, offering promotions or valuable content. By using Klaviyo’s segmentation feature, you can create campaigns that cater to specific groups of customers, such as those who have recently made a purchase or those who haven’t interacted with your brand for a while.

Research shows that 85% of consumers like to receive promotional emails twice a month from the brands they follow. Using this insight, you can schedule your email campaigns to match these preferences, ensuring your audience stays engaged without overwhelming them with too many emails.

What makes Klaviyo’s campaigns even more effective is its ability to collect and analyze data from every email you send. You can use this information to refine future campaigns, better understand your customers’ behaviors, and improve the way you interact with them. This way, you’re not just sending out emails, but making data-driven decisions to maximize the impact of each campaign.

One-Touch Integration

One of Klaviyo’s standout features is its ability to integrate seamlessly with various e-commerce platforms and marketing tools.

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This integration brings all of your marketing data into one place, allowing you to make well-informed decisions that can boost your lead generation and conversion rates.

The setup process is simple: you scan for the tools you already use and connect them with Klaviyo. This includes everything from your e-commerce store to your email service provider. If the tools you’re using aren’t listed, Klaviyo provides other options, such as creating sign-up forms using its form builder.

Klaviyo’s integration with Shopify is especially powerful, offering enhanced email marketing capabilities for Shopify store owners. If you’re considering other email marketing platforms, Omnisend also offers native integration with Shopify, while Moosend provides flexible integration options for Shopify users.

Advanced Segmentation

Segmentation is a crucial aspect of email marketing that can dramatically increase your success rate.

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Klaviyo provides advanced segmentation tools that allow you to categorize your audience based on their behaviors, such as recent purchases, browsing history, or even how long they’ve been engaging with your brand.

With segmentation, you can create specific groups like new subscribers, post-purchase customers, or those who’ve abandoned their carts. For each segment, you can design tailored email flows that speak directly to their needs or interests. For example, a welcome series is perfect for engaging new subscribers, while a post-purchase follow-up can strengthen the relationship with recent buyers and encourage them to make repeat purchases.

It’s also important to target inactive customers. By creating segments for those who haven’t engaged with your emails in 30, 60, or 90 days, you can send targeted campaigns to re-engage them. This can be done through special offers, reminders, or product recommendations to win back their attention.

Klaviyo’s segmentation ensures that every email you send is personalized, relevant, and timely, leading to better engagement and higher conversion rates.

Email Template Builder

Klaviyo’s email template builder is an easy-to-use tool that enables you to create professional-looking, customizable email templates for both your email flows and campaigns.

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The platform offers a variety of pre-designed themes, making it easy to pick a style that suits your brand’s image.

You can further customize these templates to align with your brand’s aesthetics, ensuring a cohesive look across all your communications. Additionally, Klaviyo offers specialized templates for Shopify notifications, allowing Shopify store owners to build custom emails that match their store’s design and function.

The template builder also ensures your emails are responsive, meaning they’ll display beautifully on any device—whether desktop, tablet, or mobile. This is crucial since more people are accessing their emails on mobile devices, and a mobile-friendly design can significantly improve engagement rates.

Customizable Sign-Up Forms

Klaviyo offers a versatile sign-up form builder that allows you to create various types of forms, including pop-ups, flyouts, and embedded forms.

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These forms are essential for capturing new leads and adding them to your email list.

What makes Klaviyo’s form builder unique is the ability to choose where and how the forms appear. You can set them to show up only on specific devices, such as desktop or mobile, depending on your audience’s browsing habits. This ensures a smooth user experience and maximizes your chances of converting visitors into subscribers.

Pricing Plans for All Sizes

Klaviyo offers flexible pricing to suit businesses of all sizes. 

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For those just starting out, Klaviyo provides a free plan, which lets you send email flows and campaigns to up to 250 contacts. This is a great way for small businesses or beginners to try out the platform at no cost.

As your customer base grows, you’ll need to upgrade to a paid plan. Klaviyo’s premium plans are based on the number of contacts you have, giving you access to more features, such as advanced automation and deeper analytics. These tools help you create more personalized and effective email campaigns, ultimately boosting engagement and sales.

If you’re new to Klaviyo, starting with the free plan is an easy way to get familiar with the platform. It offers most of the core features but with some limits on the number of emails you can send. Once you’re ready for more advanced features, you can move up to a premium plan to unlock the full potential of Klaviyo’s tools.

Whether you stick with the free plan or choose to upgrade, Klaviyo’s pricing is designed to grow with your business, helping you reach more customers and build stronger relationships over time.

Why Choose Klaviyo?

Klaviyo isn’t just an email marketing tool; it’s a comprehensive platform designed to boost lead generation, customer engagement, and sales. Whether you’re setting up email flows, running campaigns, or segmenting your audience, Klaviyo has the tools you need to succeed.

Try Klaviyo for free to see how it can enhance your e-commerce business. 

If you’re evaluating different options to enhance your email marketing strategy, it’s worth exploring other options as well. For a broader perspective on the tools available, check out our guide to the best email marketing tools to find the one that best fits your needs.

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Khushal Sharma

Staff Writer

Khushal Sharma is a staff writer with GoodFirms – a Washington D.C.-based B2B Research Company that serves as the bridge between service seekers and service providers. In his current role, Khushal is dedicated to assessing companies’ performances and identifying their key attributes, all while expertly translating these insights into compelling written content. He is a passionate advocate for the transformative power of words and consistently seeks out innovative strategies and ideas that companies eagerly embrace. Khushal specializes in highlighting these unique aspects to illuminate their identities and make them shine even brighter.

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